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Our cleaning service with a difference
September 14, 2016
'We do things differently here' Antony Wilson on Manchester.
At Spirit Cleaning we do things differently to other cleaning companies,
Because for many years we were the client...
As retail & hospitality managers over the years we experienced 1st hand what it was to be the client to many different cleaning service companies & we totally understand the frustration when the service you pay for is not delivered , the many demands on your time & other responsibilities you have & that you don't need the added hassle of dealing with a service provider who does not deliver.
We hence saw a gap in the market & set about creating a contract cleaning service through the client's eyes.
As clients we wanted a cleaning service provider who would make life easier not more difficult...
To have cleaners who turned up & on time & completed their tasks in an efficient & professional manner & took pride in achieving high standards. We wanted the same cleaners each shift who knew our premises & the cleaning schedule.
We also wanted a service provider who self regulated, who took time to review & audit the service,who would identify potential issues & provide a resolution, who would identify opportunities to improve the service & act upon them & had flexibility to adapt their contract cleaning service as & when our business required it.
As clients we wanted a dedicated service provider contact who knew our premises, who responded to our calls/emails in a quick time frame, someone who we knew & could trust.
We created our 'one off ' cleaning service in the same way, through the client's eyes.
Over the years we have managed many a refurbishment project & new site openings & understand what is required from a cleaning service provider for builders cleans & sparkle cleans.
As a client we wanted a service which was flexible, who could accommodate changing deadlines, work around other contractors when required, who could recommend the scope of works, who provided us with a project manager who we could contact easily & was on site for the duration of the clean for whom we could liaise with & could ensure that the job was completed to a high standard & on time.
What we wanted as a client we now deliver as a cleaning service provider, contact us to see what we can do for your business.